An Investigation on Interdisciplinary Structure of Service Science

  • Authors:
  • William W. Song;Deren Chen

  • Affiliations:
  • -;-

  • Venue:
  • SERVICES '08 Proceedings of the 2008 IEEE Congress on Services - Part I
  • Year:
  • 2008

Quantified Score

Hi-index 0.03

Visualization

Abstract

Since it was proposed in 2003, service science has become a keen topic in the communities of web services, semantic web, and e-businesses. According to a recent proposal by IBM, it covers service science, service management, and service engineering (SSME). Although there have been many discussions and reports on this topic, it is still quite unclear these debates would contribute to the establishment of service science as a research subject. This paper intends to address this issue by comparing related studies on service science or SSME, discussing interrelationships among the components of Service Science (SSME), outlining its evolutionary process in terms of the enterprise modeling approach, and illustrating a number of possible research sub-topics.