Computing Reputation Metric in Multi-Agent E-Commerce Reputation System

  • Authors:
  • Anna Gutowska;Kevan Buckley

  • Affiliations:
  • -;-

  • Venue:
  • ICDCSW '08 Proceedings of the 2008 The 28th International Conference on Distributed Computing Systems Workshops
  • Year:
  • 2008

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Abstract

Trust and reputation systems have recently come into the focus for the virtual environment research to offer online user a decision support mechanisms. Many ofthem are agent-based as they represent a promising paradigm for open, distributed marketplaces. This paper presents an improved distributed agent-based reputation mechanism which contributes in measuring reputation of online providers. The system offers a comprehensive approach as it considers a number of the parameters that have a bearing on trust and reputation (unlike current approaches which tend to be "one issue-centric"). Moreover, it also extends the existing frameworks based on information about past behaviour, with other aspects affecting online trust, taken from the Trust Taxonomy [1], such as existence of control mechanisms and supporting organisations, security and privacy strategies, technology and information based factors as well as interaction.