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An automatic guided vehicle (AGV) transportation system is a fully automated system that provides logistic services in an industrial environment such as a warehouse or a factory. Traditionally, the AGVs that execute the transportation tasks are controlled by a central server via wireless communication. In a joint effort between Egemin, an industrial manufacturer of AGV transportation systems, and DistriNet Labs research at the Katholieke Universiteit Leuven, we developed an innovative decentralized architecture for controlling AGVs. The driving motivations behind decentralizing the control of AGVs were new and future quality requirements such as flexibility and openness. At the software architectural level, the AGV control system is structured as a multi-agent system; the detailed design and implementation is object-oriented. In this paper, we report our experiences with developing the agent-based control system for AGVs. Starting from system requirements, we give an overview of the software architecture and we zoom in on a number of concrete functionalities. We reflect on our experiences and report lessons learned from applying multi-agent systems for real-world AGV control.