A proposed information systems framework for effective delivery of user research findings
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
| Hi-index | 0.00 |
Effective communication of findings and recommendations to your clients relies upon a shared repository of knowledge available to all members of a multidisciplinary team. Based upon our team's work assessing the communication landscape within a small hospital, this paper presents as a valuable documentation tool, the data inventory, which can serve as the repository of all knowledge acquired during the project. As described, this data inventory also serves as the foundation for all documentation and communication within the team and to the client. This tool allows for the documentation of the rich data obtained through ethnographic methods and serves as source for the team, ensuring all deliverables are consistent and accurate. A facility tour given to the CEO contextualized our findings and recommendations in the real-world domain of his institution..