Communications of the ACM
Joint application development (2nd ed.)
Joint application development (2nd ed.)
201 principles of software development
201 principles of software development
Creating a software engineering culture
Creating a software engineering culture
Software Engineering Economics
Software Engineering Economics
Classical and Object-Oriented Software Engineering with Uml and C++
Classical and Object-Oriented Software Engineering with Uml and C++
Modern Systems Analysis and Design
Modern Systems Analysis and Design
A Unified Model of Requirements Elicitation
Journal of Management Information Systems
Journal of Management Information Systems
Understanding NUI-supported nomadic social places in a Brazilian health care facility
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
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Dwesa is a rural town situated in South Africa's Eastern Cape Province. Its residents are plagued with the challenges of poverty, poor access to public services, unemployment and low levels of literacy. A project is currently underway in Dwesa to develop an E-Commerce platform that will 'connect' the residents with the necessary access to services and markets by providing them with the necessary tools in order to help in alleviating some of their challenges. The purpose of this paper is to evaluate existing requirements elicitation techniques and methodologies in the context of rural information technology implementations. The primary objective is to develop a model for user requirements elicitation in Dwesa. Many requirements elicitation techniques and frameworks exist, but few have been evaluated in the context of rural software implementations. Furthermore, requirements elicitation techniques should not be applied simply as steps to gather information. Instead this paper proposes a model that can be applied to assimilate the contribution of knowledge regarding the stakeholders, problem and solution characteristics, and other characteristics into the software development process for the effective elicitation of requirements.