SHOPSMART: product recommendations through technical specifications and user reviews

  • Authors:
  • Alexander Yates;James Joseph;Ana-Maria Popescu;Alexander D. Cohn;Nick Sillick

  • Affiliations:
  • Temple University, Philadelphia, PA, USA;Temple University, Philadelphia, PA, USA;Yahoo, Inc., Santa Clara, CA, USA;Temple University, Philadelphia, PA, USA;Temple University, Philadelphia, PA, USA

  • Venue:
  • Proceedings of the 17th ACM conference on Information and knowledge management
  • Year:
  • 2008

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Abstract

This paper describes a new method for providing recommendations tailored to a user's preferences using text mining techniques and online technical specifications of products. We first learn a model that can predict the price of a product given automatically-determined features describing technical specifications and users' opinions. We then use this model to rank a list of products based on individual users' preferences about various features. On a data set collected from Amazon reviews and online technical specifications, rankings produced by this model rank the best product for a user in the 87th percentile of products in its category, on average. Our approach outperforms several comparison systems by 21 percentiles or more.