Automatic text processing: the transformation, analysis, and retrieval of information by computer
Automatic text processing: the transformation, analysis, and retrieval of information by computer
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Knowledge Management Systems: Information and Communication Technologies for Knowledge Management
Knowledge Management Systems: Information and Communication Technologies for Knowledge Management
Man-machine interface of a support system for analyzing open-ended questionnaires
IEA/AIE'2005 Proceedings of the 18th international conference on Innovations in Applied Artificial Intelligence
Knowledge management in the HR sector of RD organizations
WSEAS Transactions on Information Science and Applications
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This paper illustrates preliminary design and evaluation of a knowledge managing system in Chinese offshore software development company. The major features of the knowledge management system are a BBS style Q&A function, a management of Q&A results based on domain knowledge, an association retrieval function for coping with grammatical ambiguity including in the queries, and a display of Q&A texts on the plain for grasping the general distribution of knowledge and problems. The prototype system has developed using JAVA and .Net Frameworks, and has used in-house. Through the trial use in-house, not only the advantage but also several improvement problems are clarified.