Joint Cognitive Systems
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Motivation -- Improvement of the exploitation of human factors in the design of intelligent environments. Research approach -- The study is a conceptual synthesis of empirical research on different complex and safety critical work. It also draws on lessons learned from human-computer interaction studies. Findings -- The results provide a diagnosis of design tensions that constrain present product design. Key concepts are articulated and a new design framework, the Design Field Framework (DFF), is presented. Research implications -- New practical problems must be found and empirical studies accomplished to validate the joint system concept and the DFF design approach. Originality -- The approach draws on the discussion on joint cognitive systems and provides a theory-based contribution to developing joint system design. Take away message -- Constructing adaptive human-technology-environment joint systems requires a dialogical design activity. It comprises of interrelated activities in qualitatively different design fields that are characterised by the identified new modes of design and types of knowledge.