Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
IEEE Intelligent Systems
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Modern knowledge management is based on the orchestration of dynamic communities that acquire and share knowledge according to customized schemas. However, while independence of ontological views is favoured, these communities must also be able to share their knowledge with the rest of the organization. In this paper we introduce K-Forms and K-Search, a suite of Semantic Web tools for supporting distributed and networked knowledge acquisition, capturing, retrieval and sharing. They enable communities of users to define their own domain views in an intuitive way (automatically translated into formal ontologies) and capture and share knowledge according to them. The tools favour reuse of existing ontologies; reuse creates as side effect a network of (partially) interconnected ontologies that form the basis for knowledge exchange among communities. The suite is under release to support knowledge capture, retrieval and sharing in a large jet engine company.