The Prevalence and Use of Web 2.0 in Libraries

  • Authors:

  • Alton Yeow Chua;Dion Hoe-Lian Goh;Chei Sian Lee

  • Affiliations:

  • Division of Information Studies, Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore 637718;Division of Information Studies, Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore 637718;Division of Information Studies, Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore 637718

  • Venue:
  • ICADL 08 Proceedings of the 11th International Conference on Asian Digital Libraries: Universal and Ubiquitous Access to Information
  • Year:
  • 2008

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Abstract

Libraries all over the world are undergoing fundamental paradigm shifts in the way they see their users and in how they offer their services. The thrust is on exploiting the Internet, and in particular Web 2.0 applications, to engage users not only in developing new library services but also building a community. This paper investigates the prevalence and use of Web 2.0 applications of 90 websites of libraries from North America, Europe and Asia. The findings reveal that all three categories of Web 2.0 applications, namely, those that support information push/pull, retrieval, and exchange, have been adopted in libraries across the three regions, with libraries in North America leading their European and Asian counterparts. The ways in which individual Web 2.0 applications have been used are also detailed.