Developing a Reference Method for Knowledge Auditing

Authors:
Theodoros Levantakis;Remko Helms;Marco Spruit
Affiliations:
Institute of Information and Computing Science, Utrecht University, Utrecht, The Netherlands 3584 CH;Institute of Information and Computing Science, Utrecht University, Utrecht, The Netherlands 3584 CH;Institute of Information and Computing Science, Utrecht University, Utrecht, The Netherlands 3584 CH
Venue:
PAKM '08 Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management
Year:
2008

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Abstract

Knowledge management was regarded as the discipline of the 21 st century but it has yet to bear all of its fruits. The expectations are high but a number of barriers limit the effects of knowledge management initiatives. A serious problem is the lack of measures to prepare the ground for the successful implementation of knowledge management initiatives. A promising solution to this problem is the area of auditing knowledge. But the theory and the techniques behind it are not yet mature. The following paper is presenting the development of a complete knowledge audit method that could serve as a standardized method for auditing knowledge. The proposed method was constructed by comparing/integrating 13 knowledge and information audit methods. The analysis of the existing methods was based on the notion of method engineering and the new method was applied and validated in a Dutch telecommunications company.