Creating and Strengthening Connections among Employees with a Blog Service

  • Authors:
  • Taro Sugahara

  • Affiliations:
  • -

  • Venue:
  • WI-IAT '08 Proceedings of the 2008 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
  • Year:
  • 2008

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Abstract

Recently companies provide social network services (SNS) for their employees for purposes of sharing knowledge and creating/strengthening connections among the employees. We investigated Hewlett-Packard Japan’s SNS for its employees and found that communications in the SNS’s blog service was not active enough. We considered that one of its major reasons as hesitation in communicating with strangers, and mediators (e.g. common friends) can lower the hesitation. Based on the idea, we propose a system that prompts users to communicate with others in the blogosphere by recommending appropriate blog articles to attach comments. The system recommends articles based on user’s interests and human connections among users; i.e., it recommends interesting articles for a user when mediators exist between the user and authors of the articles or comments for them.