Analysis of Community Development using Chat Logs: A Virtual Support Group of Cancer Patients

Authors:
Kanayo Ogura;Takashi Kusumi;Asako Miura
Affiliations:
-;-;-
Venue:
ISUC '08 Proceedings of the 2008 Second International Symposium on Universal Communication
Year:
2008

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Abstract

In this paper, we report the results of a support group of cancer patients who use a 3-dimensional chat system. We examined the sequences of their messages and intervals with chat logs to evaluate the community development by conversational data. The users tended to send serious messages during long intervals, and the roles they played in the conversations changed as a sense of community emerged.