Modeling the knowledge-flow view for collaborative knowledge support
Knowledge-Based Systems
Discovering role-based virtual knowledge flows for organizational knowledge support
Decision Support Systems
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The integration of business processes and knowledge flow has attracted the attention of research communities. In this paper, a RAD-based (role-activity-diagram) integrated modeling approach is proposed to overcome the limitations of simply mapping from business processes to knowledge flow and being lack of informal virtual knowledge flow, which exists between process actors. The proposed method integrates business processes and knowledge flow by dividing knowledge flow among process actors into sequence, distribution, combination and self-reflection based on RAD. Finally, the RAD-based integrated modeling method is illustrated by a software developing process.