Appointment scheduling with discrete random durations

  • Authors:
  • Mehmet A. Begen;Maurice Queyranne

  • Affiliations:
  • University of British Columbia, Vancouver, BC, Canada;University of British Columbia, Vancouver, BC, Canada

  • Venue:
  • SODA '09 Proceedings of the twentieth Annual ACM-SIAM Symposium on Discrete Algorithms
  • Year:
  • 2009

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Abstract

We consider the problem of determining optimal appointment schedule for a given sequence of jobs (e.g., medical procedures) on a single processor (e.g., operating room, examination facility), to minimize the expected total underage and overage costs when each job has a random processing duration given by a joint discrete probability distribution. Simple conditions on the cost rates imply that the objective function is submodular and L-convex. Then there exists an optimal appointment schedule which is integer and can be found in polynomial time. Our model can handle a given due date for the total processing (e.g., end of day for an operating room) after which overtime is incurred and, no-shows and emergencies.