Challenges of business service monitoring in the internet of services

Authors:
Matthias Winkler;Jorge Cardoso;Gregor Scheithauer
Affiliations:
SAP Research CEC Dresden, Dresden, Germany;SAP Research CEC Dresden, Dresden, Germany;Siemens AG, Munich, Germany
Venue:
Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Services
Year:
2008

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Abstract

The most industrialized countries have entered an era where their prosperity is largely created through a service economy. There is a transition from a manufacturing based economy to a service based economy. In the Internet of Services (IoS) vision services are seen as tradable goods. Business services are a major asset in this context. Since they are inherently different from e.g. web services, there is a need for a specialized monitoring approach. In this paper we describe the differences between e-services and business services, present an approach to describe business services, and discuss challenges regarding their monitoring requirements.