The cathedral and the bazaar: musings on Linux and open source by an accidental revolutionary
The cathedral and the bazaar: musings on Linux and open source by an accidental revolutionary
Information Architecture for the World Wide Web
Information Architecture for the World Wide Web
Participatory design: the third space in HCI
The human-computer interaction handbook
Code: Version 2.0
Online card sorting: as good as the paper version
Proceedings of the 13th Eurpoean conference on Cognitive ergonomics: trust and control in complex socio-technical systems
Community experience at OpenOffice.org
interactions - Free at last
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The BrOffice.org website, that distributes a free software office suite, was restructured by participatory design with their user community and developers. To involve people that were geographically disperse in the process, Internet communication tools were used with traditional use forms or modified ones. The discussion's synthesis leveraged a new strategy for presenting their products and treating their users, who should have easier access to services. At the end of the process, documentation was built collaboratively specifying the new website information architecture.