Fuzzy logic and optimization models for implementing QFD
Proceedings of the 23rd international conference on on Computers and industrial engineering
A quantitative methodology for acquiring engineering characteristics in PPHOQ
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Telecommunications Policy
Engineering Applications of Artificial Intelligence
Determining the final priority ratings of customer requirements in product planning by MDBM and BSC
Expert Systems with Applications: An International Journal
Application of fuzzy logic for the integration of environmental criteria in ecodesign
Expert Systems with Applications: An International Journal
A rough set approach for estimating correlation measures in quality function deployment
Information Sciences: an International Journal
Rough set-based approach for modeling relationship measures in product planning
Information Sciences: an International Journal
A new incomplete preference relations based approach to quality function deployment
Information Sciences: an International Journal
Expert Systems with Applications: An International Journal
Hi-index | 12.06 |
Recently, resource optimization (energy and material) and environmental issues in the life-cycle context are taken very seriously by both the general public and government agencies. These activities urge governments and companies alike to set up environmental friendly production technologies, which aim to avoid harmful emissions into air, water and soil. However, these Eco-designed products have not been achieved a favorable position in the marketplace as expected even though they appear to be more environmental friendly and economical. This may be due that they are focused solely on environmental impact analysis without regard for customer needs and cost considerations. In this research, an Eco-quality function deployment (Eco-QFD) is developed to aid a product design team in considering environmental concerns since QFD is a proven quality systems tool to achieve total customer satisfaction. A fuzzy group method is applied to Eco-QFD for product development planning to reduce the vagueness and uncertainty in a group decision-making process. This fuzzy multi-objective model not only considers the overall customer satisfaction but also encourages enterprises to produce an environmentally friendly product. With an interactive approach, the optimal balance between environmental acceptability and overall customer satisfaction can be obtained. Finally, a case study illustrating the application of the proposed model is also provided.