Development of a marketing information system for supporting sales in a Tea-beverage market

  • Authors:
  • Chinho Lin;Chienwen Hong

  • Affiliations:
  • Department of Industrial Management Science, Institute of Information Management, National Cheng Kung University, Tainan 701, Taiwan, ROC;Department of Industrial and Information Management, College of Management, National Cheng Kung University, Tainan, Taiwan, ROC and Department of Information Management, Chia-Nan University of Pha ...

  • Venue:
  • Expert Systems with Applications: An International Journal
  • Year:
  • 2009

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Abstract

In this paper, we propose a marketing information system for a Tea-beverage manufacturing firm for supporting sales management. The marketing information system aims at providing assistance in (1) performing efficient dissemination and management of information and sales documents, and (2) improving marketing and promotion processes. The framework is examined and explained in the context of a case study. The results show that it provides better support for managers as a result of improved communication and monitoring.