Issues in the design of expert systems for management

Authors:
Robert W. Blanning
Affiliations:
Vanderbilt University, Nashville, Tennessee
Venue:
AFIPS '84 Proceedings of the July 9-12, 1984, national computer conference and exposition
Year:
1984

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Abstract

The development during the past twenty years of knowledge-based systems for recognized specialists and professionals has given rise to suggestions that systems of this type might be useful to managers as well. This paper examines (1) what managers do, (2) how they differ from the other professionals for whom expert systems have been designed, and (3) the implication of these findings for the design and implementation of expert systems for management.