Communications of the ACM
An interactive system for aiding management decision making
AFIPS '77 Proceedings of the June 13-16, 1977, national computer conference
Network access techniques: a review
AFIPS '76 Proceedings of the June 7-10, 1976, national computer conference and exposition
Distributed processing of problem-solving applications for farmers
AFIPS '82 Proceedings of the June 7-10, 1982, national computer conference
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An operational "intelligent terminal agent" system called RITA is described. RITA uses production systems to store heuristics about dealing with the interactive protocols of external information systems. The use of production systems allows RITA to operate in either a pattern-directed or goal-directed manner. By creating new production rules as part of their operation, RITA agents can exhibit learning. Advantages and disadvantages of production systems for creating intelligent terminal agents are discussed, and an annotated transcript of a session with a RITA agent is given to illustrate its ability to aid a user in handling File Transfer Protocol on the ARPANET.