Productivity in software maintenance

  • Authors:
  • Ned Chapin

  • Affiliations:
  • InfoSci Inc., Menlo Park, California

  • Venue:
  • AFIPS '81 Proceedings of the May 4-7, 1981, national computer conference
  • Year:
  • 1981

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Abstract

New evidence is presented that certain management decisions play a critical role in determining the level of staff productivity in the maintenance of computer programs and systems. The finding is surprising because the pivotal decision-making process has not previously been identified as a significant influence on productivity in either development or maintenance.