Software Maintenance Management
Software Maintenance Management
ICSE '76 Proceedings of the 2nd international conference on Software engineering
IEEE Transactions on Computers
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It is a continuing challenge to today's data processing (DP) organization to evolve a management structure that matches the technological advances of the system for which it is responsible. The goal of this paper is to synthesize the emerging role of a DP organization within its corporate environment, focusing particular attention on the issue of software maintenance. Attention is primarily on three dimensions of the required organization: the user view, organized by functional area; the technical view, organized by area of expertise; and the organizational view, arranged by planning horizon. The conclusion is drawn that a single group should have responsibility for integration and enhancement of all installed applications. The tasks of this group comprise software configuration control, operational integrity, performance tuning, and requirements analysis and planning support for installed systems.