Data processing project management: a practical approach for publishing a project expectations document

  • Authors:
  • Lois Zells

  • Affiliations:
  • Yourdon, Inc., Scottsdale, Arizona

  • Venue:
  • AFIPS '83 Proceedings of the May 16-19, 1983, national computer conference
  • Year:
  • 1983

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Abstract

With the mounting demand for proficient personnel and the parallel increase in salaries, management is seeking ways to improve productivity in order to realize a higher return on their investment dollars. Knowing what to do, when to do it, and how to do it prevents costly retries. Given any kind of a project and 2 to N participants, there will be 2 to N views of the project. Furthermore, there are always dozens of subtle nuances floating like little puffs of smoke over every enterprise, and they are often not in agreement. It is necessary to crystallize the assumptions that each participant "understands" to be the accepted expectations, resolve the conflicts, and disseminate this information to the community. This paper reflects a practical method for transforming facts and conflicts into an approved development approach and publishing the results in what will be called a Project Expectations Document.