A holistic framework for understanding government information access initiatives

  • Authors:

  • Sharon S. Dawes;Theresa A. Pardo;Yuanfu Jiang

  • Affiliations:

  • University at Albany, State University of New York, Albany, New York;University at Albany, State University of New York, Albany, New York;eGovernment Research Center, Beijing, China

  • Venue:
  • Proceedings of the 2nd international conference on Theory and practice of electronic governance
  • Year:
  • 2008

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Abstract

The quality, credibility, and legitimacy of government depends in part on transparency and access to government information. The character, quality, management, and use of information are crucial concerns for effective government. Many different kinds of organizations provide access to government information---libraries, government archives, and public agencies at all levels of government. This paper outlines the challenges facing government information access initiatives and introduces a framework for supporting the development of a holistic view of the specifics of users, uses, organizational capacity, data characteristics, and technology in the context of a complete program, system or process in which these components interact.