Mise en œuvre d'un système d'aide aux choix des méthodes et modèles du GL et de I'IHM dans le cadre de projets visant I'informatisation de processus complexes en milieu hospitalier

  • Authors:
  • Stéphanie Bernonville;Marie-Catherine Beuscart-Zéphir

  • Affiliations:
  • Université de Valenciennes, Valenciennes cedex, France and Centre Hospitalier Régional Universitaire de Lille, Lille, France;Centre Hospitalier Régional Universitaire de Lille, Lille, France

  • Venue:
  • Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
  • Year:
  • 2008

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Abstract

In complex organisation (safety issues, risk of important organisational changes), interactive system design or re-engineering projects involve the participation of project partners from different domains, using different methods, models and vocabularies. This diversity engenders communication problems, particularly for the information transmitted between the project partners. When information is not complete and/or not relevant, they can be the cause of interactive applications not corresponding to the future users' needs. It is why we propose the creation of common work supports between the different project partners to improve the transmission of information. These supports can be created or proposed thanks to a support system based on the use of software engineering and human-computer interaction methods and models. The principles of the first version of this support system are described. Case studies in healthcare domain are explained.