Why switch from paper to electronic manuals
DOCPROCS '88 Proceedings of the ACM conference on Document processing systems
Vision 2000: multimedia electronic performance support systems
SIGDOC '96 Proceedings of the 14th annual international conference on Systems documentation: Marshaling new technological forces: building a corporate, academic, and user-oriented triangle
Cost-justifying electronic performance support systems
Communications of the ACM
Adaptive medical information delivery combining user, task and situation models
Proceedings of the 5th international conference on Intelligent user interfaces
Domain, task, and user models for an adaptive hypermedia performance support system
Proceedings of the 7th international conference on Intelligent user interfaces
User Modeling and User-Adapted Interaction
| Hi-index | 0.01 |
This paper introduces a strategy, a user model, and a methodology for utilising adaptive hypermedia in performance support domain and specifically for fault diagnosis. This utilisation is implemented by employing task-specific and user-centred hypermedia which allows supporting content to be synchronized with the diagnostic expert system inference process. A stereotype user model is suggested in order to represent the knowledge of the user of the performed tasks. This stereotype user model is used for the adaptive retrieval of finely separated and semantically classified information elements. The technique that is proposed in this paper is demonstrated through a prototype adaptive expert system for locating and correcting braking system faults in a forklift truck.