Simulation and optimization in a health center in Medellin, Colombia

Authors:
Karol Pérez;Laura Cardona;Sebastián Gómez;Tomás Olarte;Paula Escudero
Affiliations:
EAFIT University, Medellín, Colombia;EAFIT University, Medellín, Colombia;EAFIT University, Medellín, Colombia;EAFIT University, Medellín, Colombia;EAFIT University, Medellín, Colombia
Venue:
Proceedings of the 40th Conference on Winter Simulation
Year:
2008

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Abstract

Simulation has been widely applied to health care cases in numerous countries. In Colombia, these applications are scarce. We use a systemic approach, discrete event simulation, simulation-optimization and linear programming to reduce waiting times in a health center in Medellín, Colombia. With this reduction we ensure a high level of satisfaction of patients with a relatively low additional cost.