Indexical interaction design for context-aware mobile computer systems
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
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The middle and upper middle class population in the often termed emerging markets is typically a less investigated target as most consumer research and development efforts for such markets are primarily focused on rural communities as well as the lower to middle class population. We believe that, in a context where emerging markets are in constant transformation and the middle to upper middle classes are on a substantial growth path, it is important to explore appropriate ways to address these market segments as they represent an opportunity space for technological research and development. This paper discusses and shares results of a recent case study where a number of concepts and products were developed for such market segments in emerging markets and subsequently tested in China, Egypt, India and Brazil.