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CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
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CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
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Temporality in Medical Work: Time also Matters
Computer Supported Cooperative Work
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An observational study on information flow during nurses' shift change
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating the deployment of a mobile technology in a hospital ward
Proceedings of the 2008 ACM conference on Computer supported cooperative work
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Speech Interaction Analysis on Collaborative Work at an Elderly Care Facility
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Computer Supported Cooperative Work
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Hospital work coordination and collaboration often requires mobility for acquiring proper information and resources. In turn, the spatial distribution and the mobility of clinicians can curtail the opportunities for effective communications making collaboration difficult. In this situation, a mobile hands-free voice communication system, Vocera, was introduced to enhance communication. It supports quick and impromptu conversations among coworkers for work coordination and collaboration anytime and anywhere. We study this deployment and present our findings concerning the impact of this communication system on the information flow. Our information flow framework's communication strategies help contrast the information processes before and after the deployment of Vocera.