Improving Doctor---Patient Communication: Examining Innovative Modalities Vis-à-vis Effective Patient-Centric Care Management Technology

  • Authors:

  • Gerald-Mark Breen;Thomas T. Wan;Ning Jackie Zhang;Shriram S. Marathe;Binyam K. Seblega;Seung Chun Paek

  • Affiliations:

  • Department of Public Affairs, University of Central Florida, Orlando, USA and Doctoral Program in Public Affairs, College of Health and Public Affairs, University of Central Florida, Orlando, USA ...;Department of Public Affairs, University of Central Florida, Orlando, USA;Department of Public Affairs, University of Central Florida, Orlando, USA;College of Health and Public Affairs, University of Central Florida, Orlando, USA;Department of Public Affairs, University of Central Florida, Orlando, USA;Department of Public Affairs, University of Central Florida, Orlando, USA

  • Venue:
  • Journal of Medical Systems
  • Year:
  • 2009

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Abstract

This analysis investigates what patients and practitioners can do to improve their interactive communications to achieve optimal patient-centric (PC) care. One goal of this clinical practice approach is to improve patient satisfaction, compliance, and outcomes. The mutual responsibilities required of both the patients and practitioners to attain PC care are discussed. Innovative, information technology techniques in the healthcare environment in general and in care delivery in particular are explored. Practitioner-to-patient encouragement vis-à-vis self education on their conditions is also provided.