Towards a constructive quality model: part 1: software quality modelling, measurement and prediction
Software Engineering Journal
Effective investment in information infrastructures
Information and Software Technology - Information and software economics
Factors in software quality for knowledge-based systems
Information and Software Technology
A Model for Software Product Quality
IEEE Transactions on Software Engineering
Conceptual simplicity meets organizational complexity: case study of a corporate metrics program
Proceedings of the 20th international conference on Software engineering
Software Quality: Theory and Management
Software Quality: Theory and Management
Software Metrics: A Rigorous Approach
Software Metrics: A Rigorous Approach
Software Quality: The Elusive Target
IEEE Software
Establishing Software Measurement Programs
IEEE Software
An Empirical Study of Evaluating Software Development Environment Quality
IEEE Transactions on Software Engineering
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Many of the early quality models have followed a hierarchical approach; A set of factors that affect quality are defined but there is little scope for expansion. Later models allow collective decisions to be made as to what attributes constitute quality but comparison across projects is difficult as a result. The adaptable quality model overcomes these drawbacks by providing a set of standard quality factors whilst allowing for locally defined factors to be included. The approach enables a consensus to be reached as to what properties constitute quality and how those properties should be measured. This paper details the construction of the model together with results from its use in a production support environment at a major financial institution.