A Software Maintenance Maturity Model (S3M): Measurement Practices at Maturity Levels 3 and 4

Authors:
Alain April;Alain Abran
Affiliations:
École de Technologie Supérieure, Montréal, Canada;École de Technologie Supérieure, Montréal, Canada
Venue:
Electronic Notes in Theoretical Computer Science (ENTCS)
Year:
2009

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Abstract

Evaluation and continuous improvement of software maintenance are key contributors to improving software quality. The software maintenance function suffers from a scarcity of the management models that would facilitate these functions. This paper presents an overview of the measurement practices that are being introduced for level 3 and higher to the Software Maintenance Maturity Model (S3M).