Utilizing pathfinder in the design of an intranet website

  • Authors:
  • Susan M. Stevens;Courtney C. Dornburg

  • Affiliations:
  • Sandia National Laboratories, Albuquerque, NM, USA;Sandia National Laboratories, Albuquerque, NM, USA

  • Venue:
  • CHI '09 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2009
  • Priming categorization in a card sort

    HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I

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Abstract

Usability analyses of the Homepage Categories and Sub-categories at Sandia National Laboratories were undertaken to identify potential improvement opportunities to the current architecture. Through traditional card sorting methods, as well as a novel implementation of Pathfinder analysis, a novel re-structuring and minimal nomenclature changes are suggested for future user testing. Additionally, the study finds Pathfinder analysis a useful addition to traditional usability methods and suggests related methodological research opportunities.