The cost structure of sensemaking
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HYPERTEXT '87 Proceedings of the ACM conference on Hypertext
Facilitated hypertext for collective sensemaking: 15 years on from gIBIS
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How does one make sense of a large or complex task? By the term "sensemaking" we mean the processes people go through to frame, collect, organize and structure information to help understand a problem. Sensemaking is what people do to get from the earliest phases of an information collecting and organizing task to the conclusion. Sensemaking tasks are commonplace, and this workshop is dedicated to understanding the range of sensemaking behaviors and systems that can support sensemaking.