Simulation of a distributed expert-based information provision mechanism
Information Technology Research Development Applications - Lecture notes in computer science 178
A field study of the software design process for large systems
Communications of the ACM
An investigation of the effectiveness of communication between systems analysts and end users in the design of large computer systems
Formative design evaluation of superbook
ACM Transactions on Information Systems (TOIS)
XSEL'S progress: the continuing journey of an expert system
XSEL'S progress: the continuing journey of an expert system
SIGIR '89 Proceedings of the 12th annual international ACM SIGIR conference on Research and development in information retrieval
Research that reinvents the corporation
Harvard Business Review
Information technology and work groups: the case of new product teams
Intellectual teamwork
SIGIR'91: the more things change, the more they stay the same
ACM SIGIR Forum
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Power, politics, and MIS implementation
Communications of the ACM
Domain knowledge and the design process
DAC '81 Proceedings of the 18th Design Automation Conference
Explanation structures in XSEL
ACL '85 Proceedings of the 23rd annual meeting on Association for Computational Linguistics
Design of a knowledge-based report generator
ACL '83 Proceedings of the 21st annual meeting on Association for Computational Linguistics
Using librarian techniques in automatic text summarization for information retrieval
Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries
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The dominant approaches to information retrieval system design are based on rational theory and cognitive engineering. However, these theories as well as approaches in other disciplines, reviewed in this paper, do not account for communication, or interaction, among design participants which is critical to design outcomes. This research attempts to develop a descriptive design model that accounts for communication among users, designers, and developers throughout the design process. A pilot study has been completed and a preliminary model that represents a first step in understanding participants' evolving perceptions and expectations of the design process and its outcomes is described in this paper.