Risk Assessment in Healthcare Collaborative Settings: A Case Study Using SHELL

  • Authors:

  • Pedro Antunes;Rogerio Bandeira;Luís Carriço;Gustavo Zurita;Nelson Baloian;Rodrigo Vogt

  • Affiliations:

  • Department of Informatics of the Faculty of Sciences, University of Lisboa, Lisboa, Portugal;Department of Informatics of the Faculty of Sciences, University of Lisboa, Lisboa, Portugal;Department of Informatics of the Faculty of Sciences, University of Lisboa, Lisboa, Portugal;Department of Information System and Management of the Economy and Businesses School, Universidad de Chile, Santiago de Chile, Chile;Department of Computer Science of the Engineering School, Universidad de Chile, Santiago de Chile, Chile;Department of Information System and Management of the Economy and Businesses School, Universidad de Chile, Santiago de Chile, Chile

  • Venue:
  • Groupware: Design, Implementation, and Use
  • Year:
  • 2009

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Abstract

This paper describes a case study addressing risk assessment in a hospital unit. The objective was to analyse the impact on collaborative work after the unit changed their installations. The study adopted the SHELL model. A tool aiming to support the inquiring activities was also developed. The outcomes of this research show the model is adequate to analyze the complex issues raised by healthcare collaborative settings. The paper also provides preliminary results from the tool use.