Job shop scheduling by simulated annealing
Operations Research
Applying tabu search to the job-shop scheduling problem
Annals of Operations Research - Special issue on Tabu search
Exploiting process lifetime distributions for dynamic load balancing
Proceedings of the 1996 ACM SIGMETRICS international conference on Measurement and modeling of computer systems
Heavy-tailed probability distributions in the World Wide Web
A practical guide to heavy tails
On choosing a task assignment policy for a distributed server system
Journal of Parallel and Distributed Computing - Special issue on software support for distributed computing
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Xerox has invented, tested, and implemented a novel class of operations-research-based productivity-improvement offerings, trademarked LDP Lean Document Production® solutions, for the $100 billion printing industry in the United States. These solutions, which Xerox has implemented in approximately 100 sites to date, have provided dramatic productivity and cost improvements for both print shops and document-manufacturing facilities, as measured by reductions of 20--40 percent in revenue-per-unit labor cost. They have generated approximately $200 million of incremental profit across the Xerox customer value chain since their initial introduction in 2000. The offerings have extended the use of operations research to small-and medium-sized print shops, while increasing the scope of its application to large document-production facilities.