Technical opinion: What drives the adoption of antiphishing measures by Hong Kong banks?

  • Authors:
  • Indranil Bose;Alvin Chung Man Leung

  • Affiliations:
  • University of Hong Kong, Hong Kong;University of Hong Kong, Hong Kong

  • Venue:
  • Communications of the ACM - A Blind Person's Interaction with Technology
  • Year:
  • 2009

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Abstract

Introduction Phishing mongers and posers have taken the world by a storm and it is estimated that the annual financial loss due to phishing scams is at least US $320 million. Hong Kong has been a hotspot of phishing attacks and since majority of phishing incidences occurring in the world are related to the financial services industry, banks in Hong Kong have been frequent targets. We conducted a study of Hong Kong banks in 2005 and 2007 to assess their phishing readiness and to understand the driving forces that shaped their adoption of anti-phishing measures (AM) over time. We searched the security related information available on the Web sites of the Hong Kong banks to determine AM adopted by them. We scored the banks based on the adoption of AM and related it to characteristics of banks and other plausible external factors.