Conceptual framework and guidelines for the implementation of mass information systems
Information and Management
Communications of the ACM
Communications of the ACM
Document structure and digital libraries: how researchers mobilize information in journal articles
Information Processing and Management: an International Journal - Special issue on progress toward digital libraries
Digital libraries: situating use in changing information infrastructure
Journal of the American Society for Information Science - Special topic issue on digital libraries: part 2
A systems thinking framework for knowledge management
Decision Support Systems - Knowledge management support of decision making
A systemic framework for the field of information systems
ACM SIGMIS Database
Xml, Web Services, and the Data Revolution
Xml, Web Services, and the Data Revolution
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Supporting reuse by delivering task-relevant and personalized information
Proceedings of the 24th International Conference on Software Engineering
Knowledge Management: Problems, Promises, Realities, and Challenges
IEEE Intelligent Systems
Towards the Semantic Web: Ontology-driven Knowledge Management
Towards the Semantic Web: Ontology-driven Knowledge Management
Communications of the ACM - Personal information management
Testing object management (TOM): a prototype for usability knowledge management in global software
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: applications and services for quality of life - Volume Part III
Hi-index | 0.00 |
Any e-organization, whether it is commercial or governmental, requires a knowledge management support in order to achieve optimal performance. Many of the technologies that serve the operations of such organizations can also support knowledge management to facilitate efficient knowledge sharing and reuse. Thus, e-organizations should be at the forefront in the use of knowledge management. This paper examines systems of knowledge management used in large organizations. The limitations of traditional organizational schemes are examined, including the tie to the traditional pre-digital knowledge unit, the multi-page document. An action research approach is taken towards the question of how we improve upon traditional approaches using the technology available in conjunction with approaches arising from organizational research. A new framework is described where knowledge is packaged into objects and classified by organizational performance roles and goals. A prototype implementation of the framework was developed in order to test its feasibility. Evaluation of the prototype suggests that the system could result in a more intuitive organizational framework that enables workers to obtain appropriate knowledge support in a timely manner without the need for extensive search, and also facilitates greater reuse and sharing of knowledge.