Integrated approach for reorganizing purchasing: Theory and a case analysis on a Turkish company

Authors:
Ismail Erol;William G. Ferrell, Jr.
Affiliations:
Faculty of Economics and Administrative Sciences (I.I.B.F.), Abant Izzet Baysal University, Bolu, Turkey;Department of Industrial Engineering, Clemson University, 110 Freeman Hall, Box 340920, Clemson, SC 29634-0920, USA
Venue:
Computers and Industrial Engineering
Year:
2009

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Abstract

Gaining strategic advantages require companies to adopt customer satisfaction as a core strategy that constitutes the fundamentals of total quality management and just in time philosophies. Total quality management and just in time have been used for some time in manufacturing; however, this research extends the idea into purchasing by adapting qualitative and quantitative tools to create a methodology that can be used to design purchasing processes. This paper solely presents the supplier selection and performance management system dimensions of the methodology followed by a case study to illustrate application in the purchasing department of a Turkish steel company.