The innovator's dilemma: when new technologies cause great firms to fail
The innovator's dilemma: when new technologies cause great firms to fail
Towards a Wi-Fi ecosystem: Technology integration and emerging service models
Telecommunications Policy
An integrated model of mobile internet services usage and continuance
International Journal of Mobile Communications
The disruptive potential of PWLAN at the country-level: The cases of Germany, the UK, and the USA
Telecommunications Policy
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The disruptive potential of Wireless Fidelity (Wi-Fi) is investigated in an empirical study of the German public hotspot market in 2003-2006. The results of our study suggest that primarily the incumbent Mobile Network Operators (MNOs) have taken advantage of the opportunity provided by Wi-Fi and the commercial hotspot market and dominated this submarket of wireless/mobile data services in Germany. Therefore, we categorise Wi-Fi as a sustaining technology based on the disruptive technology theory by Christensen (1997). These findings contradict the earlier predictions of Christensen et al. (2004) and others regarding Wi-Fi and suggest that the business model of stand-alone Wireless Internet Service Providers (WISPs) will not be sustainable given the trend in the German commercial public hotspot market.