End-User Development for task management: Survey of attitudes and practices

Authors:
Nikolay Mehandjiev;Todor Stoitsev;Olaf Grebner;Stefan Scheidl;Uwe Riss
Affiliations:
University of Manchester, UK;SAP AG, SAP Research, Switzerland;SAP AG, SAP Research, Switzerland;SAP AG, SAP Research, Switzerland;SAP AG, SAP Research, Switzerland
Venue:
VLHCC '08 Proceedings of the 2008 IEEE Symposium on Visual Languages and Human-Centric Computing
Year:
2008

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Abstract

The willingness of non-programmers to develop or modify their software depends not only on using the right interfaces and programming model but also on users making positive judgment about the balance of benefits and costs such as learning time and errors. This paper reports on a questionnaire-based survey which charts this economic dimension of End-User Development (EUD) within the area of task management. The survey explores the extent of EUD practices, gauges end user’s perceptions of EUD risks, benefits and proposed supporting actions, and identifies factors which facilitate EUD practices.