Situational maturity models as instrumental artifacts for organizational design

  • Authors:
  • Tobias Mettler;Peter Rohner

  • Affiliations:
  • University of St. Gallen, St. Gallen, Switzerland;University of St. Gallen, St. Gallen, Switzerland

  • Venue:
  • Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
  • Year:
  • 2009

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Abstract

In order to identify and explore the strength and weaknesses of particular organizational designs, a wide range of maturity models have been developed by both, practitioners and academics over the past years. However, a systematization and generalization of the procedure on how to design maturity models as well as a synthesis of design science research with the rather behavioural field of organization theory is still lacking. Trying to combine the best of both fields, a first design proposition of a situational maturity model is presented in this paper. The proposed maturity model design is illustrated with the help of an instantiation for the healthcare domain.