Making agents gaze naturally - does it work?

Authors:
Ivo van Es;Dirk Heylen;Betsy van Dijk;Anton Nijholt
Affiliations:
University of Twente, the Netherlands, AE Enschede;University of Twente, the Netherlands, AE Enschede;University of Twente, the Netherlands, AE Enschede;University of Twente, the Netherlands, AE Enschede
Venue:
Proceedings of the Working Conference on Advanced Visual Interfaces
Year:
2002

Citing 3
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Abstract

We investigated the effects of varying eye gaze behavior of an embodied conversational agent on the quality of human-agent dialogues. In an experiment we compared three versions of an agent: one with gaze behavior that is typically found to occur in human-human dialogues, one with gaze that is fixed most of the time, and a third version with random gaze behavior. The versions were found to yield significant differences in efficiency of the dialogues and in user satisfaction, amongst others.