A three-faceted view of information systems
Communications of the ACM
STEPS to Software Development with Users
ESEC '89 Proceedings of the 2nd European Software Engineering Conference
Communities of action: a cognitive and social approach to the design of CSCW systems
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
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In this paper we propose a cooperation modeling approach which aims to the alignment of system development with the organizational change where the system will operate. It consists in a semantic enrichment of cooperation documentation so that the intertwining interactions between organization, human and system views could be represented explicitly into the system development process. The proposed ontological framework plays crucial roles as a communication, learning and design artifact for different stakeholders.