Proceedings of the SIGCHI conference on Human Factors in Computing Systems
PeopleGarden: creating data portraits for users
Proceedings of the 12th annual ACM symposium on User interface software and technology
The design of the 'Babble' timeline: a social proxy for visualizing group activity over time
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Conversation thumbnails for large-scale discussions
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Designing visualizations of social activity: six claims
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Discourse Diagrams: Interface Design for Very Large-Scale Conversations
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 3 - Volume 3
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
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This research is aimed at understanding the dynamics of collaborative multi-party discourse across multiple communication modalities. Before we can truly make significant strides in devising collaborative communication systems, there is a need to understand how typical users utilize computationally supported communications mechanisms such as email, instant messaging, video conferencing, chat rooms, etc., both singularly and in conjunction with traditional means of communication such as face-to-face meetings, telephone calls and postal mail. Attempting to understand an individual's communications profile with access to only a single modality is challenging at best and often futile. Here, we discuss the development of RACE -- Retrospective Analysis of Communications Events -- a test-bed prototype to investigate issues relating to multi-modal multi-party discourse. We also examine future avenues of research for further enhancing our prototype and investigating this area.