Synchronized reneging in queueing systems with vacations

Authors:
Ivo Adan;Antonis Economou;Stella Kapodistria
Affiliations:
Department of Mathematics and Computer Science, Technische Universiteit Eindhoven, Eindhoven, The Netherlands 5600 MB;Department of Mathematics, University of Athens Panepistemiopolis, Athens, Greece 15784;Department of Mathematics, University of Athens Panepistemiopolis, Athens, Greece 15784
Venue:
Queueing Systems: Theory and Applications
Year:
2009

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Abstract

In this paper we present a detailed analysis of queueing models with vacations and impatient customers, where the source of impatience is the absence of the server. Instead of the standard assumption that customers perform independent abandonments, we consider situations where customers abandon the system simultaneously. This is, for example, the case in remote systems where customers may decide to abandon the system, when a transport facility becomes available.