It pays to be picky: an evaluation of thread retrieval in online forums

  • Authors:
  • Jonathan L. Elsas;Jaime G. Carbonell

  • Affiliations:
  • Carnegie Mellon University, Pittsburgh, PA, USA;Carnegie Mellon University, Pittsburgh, PA, USA

  • Venue:
  • Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval
  • Year:
  • 2009

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Abstract

Online forums host a rich information exchange, often with contributions from many subject matter experts. In this work we evaluate algorithms for thread retrieval in a large and active online forum community. We compare methods that utilize thread structure to a naïve method that treats a thread as a single document. We find that thread structure helps, and additionally selective methods of thread scoring, which only use evidence from a small number of messages in the thread, significantly and consistently outperform inclusive methods which use all the messages in the thread.