Scenarios in the Wild: Experiences with a Contextual Requirements Discovery Method

Authors:
Norbert Seyff;Florian Graf;Neil Maiden;Paul Grünbacher
Affiliations:
Centre for HCI Design, City University London, London, UK EC1V 0HB;Systems Engineering and Automation, Johannes Kepler University, Linz, Austria 4040;Centre for HCI Design, City University London, London, UK EC1V 0HB;Systems Engineering and Automation, Johannes Kepler University, Linz, Austria 4040
Venue:
REFSQ '09 Proceedings of the 15th International Working Conference on Requirements Engineering: Foundation for Software Quality
Year:
2009

Citing 9
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Abstract

[Context and motivation] A number of ethnographic approaches are available to gather requirements where they emerge, i.e. in the workplace of future system users. [Question/problem] Most of these approaches do not provide guidance and software tool support for on-site analysts. [Principal ideas/results] In this paper we present a tool-supported contextual method that combines key benefits of contextual inquiry and scenario-based techniques. It aims to improve guidance and support for on-site analysts performing a contextual requirements discovery. [Contribution] We applied this method in the Austrian Alps to discover stakeholder's requirements for a ski tour navigation system. This paper reports on this inquiry and analyses its results. Moreover, we discuss lessons learned and conclusions.